Terms of Service

These Terms of Service ("Terms") govern your access to and use of Closerate Systems websites, applications, and services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Eligibility & Accounts

• You must be at least 18 years old and legally able to enter into these Terms.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• You agree to provide accurate information and keep it updated.

2) Services & Deliverables

• We provide CRM configuration, funnels, forms, calendars, automations, and related implementation services.
• Deliverables are provided as-is unless otherwise specified in writing.
• We may modify or discontinue features with reasonable notice.

3) Fees & Payment

• Fees are due as specified at checkout, in an order form, or in a separate agreement.
• You authorize us or our payment processors to charge your payment method for applicable fees.
• All fees are non-refundable unless explicitly stated otherwise.
• You are responsible for any applicable taxes.

4) Customer Content & Data

• You retain ownership of your data and content provided through the Services.
• You grant us a limited license to host, process, and transmit your data as needed to operate the Services.
• You are solely responsible for obtaining necessary consents to send marketing communications through our platform (SMS, email, etc.) and for complying with applicable laws such as TCPA, CAN-SPAM, GDPR, and CCPA.

5) Acceptable Use

• You may not use the Services for unlawful, harmful, deceptive, or infringing purposes.
• You may not attempt to breach or circumvent security or overload our infrastructure.
• You may not misuse telephony or email features for spam, spoofing, or phishing.

6) Third‑Party Services

The Services may integrate with third‑party platforms (e.g., email, telephony, ads, calendars). We are not responsible for third‑party services, which are governed by their own terms and policies.

7) Confidentiality

Both parties may exchange confidential information. Each party agrees to protect the other’s confidential information and only use it for purposes related to these Terms.

8) Disclaimers

The Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee specific lead volume, conversion rates, or revenue outcomes.

9) Limitation of Liability

To the extent permitted by law, neither party is liable for indirect, incidental, consequential, or punitive damages. Our total liability in any 12‑month period will not exceed the amount you paid us for the Services during that period.

10) Indemnification

You agree to indemnify and hold harmless Closerate Systems and its staff against claims arising from your content, your use of the Services, or your marketing communications in violation of law or these Terms.

11) Termination

• We may suspend or terminate your access if you breach these Terms, fail to pay fees, or create security risks.
• You may stop using the Services at any time. Termination does not relieve you of owed fees.

12) Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict‑of‑laws rules. Disputes will be resolved in the state or federal courts of Allen County, Indiana.

13) Changes

We may update these Terms from time to time. Updates take effect when posted. Continued use of the Services means you accept the updated Terms.

14) Contact Us

Email: [email protected]
Phone: +1 260‑261‑2726
Closerate Systems